Privacy policy

Shipping Policy

At Novique, all products are made to order. This means your item is produced specifically for you after your purchase is completed.

Order Processing Time

Production usually takes approximately 2–7 business days before your order is shipped.

Please note that production times may vary depending on the product, order volume, and fulfillment location.

Shipping Time

Shipping times depend on your destination and the shipping method selected at checkout.

Estimated delivery times may vary due to:

  • Destination country

  • Shipping carrier delays

  • Customs processing (for international orders)

  • Seasonal demand

Once your order has been shipped, you will receive tracking information by email when available.

Tracking Your Order

You can track your order using the tracking information provided in your shipping confirmation email.

International Orders

International customers are responsible for any customs fees, taxes, or import charges that may apply in their country.

Delayed Orders

While we work with reliable fulfillment partners, delivery dates cannot be guaranteed because shipping times may be affected by factors outside our control.

If your order appears to be significantly delayed, please contact us and we will help investigate the situation.

Thank you for choosing Novique.